FAQ

Do you ship Internationally?

Yes! I ship worldwide.

When will I receive my purchase?

Normally inside Europe it will take 1-5 days. Rest of the world will depend on the location and the Transport agencies, but normally 5-10 days.

How do I know my products will arrive safely?

I use recycled bubble paper to protect the Ceramics and paper straws to pad the items well. But no worry the Ceramics has been fired twice over 1050ºC and are very stubborn.

What happens if the piece is broken at arrival?

Then you should photograph the item in the original box and send a mail as soon as possible to studio@laurahasselmann.com informing about the situation so we can claim to the transport service, it has to be during the first 24h after the arrival.

How do I hang my Ceramical tiles?

They have a hook in the back and can be hanged easily with a hobnail or a screw in the wall.

Do the paint fade with the time?

No! This is ceramic glaze fired at 1050 ºC.

Can I hang the Ceramics outdoors?

Yes! They can perfectly support any weather.